General Inquiries

For questions about platform capabilities, account management, pricing, partnerships, or media requests, please reach out via email and our team will route your inquiry to the appropriate specialist.

Contact: [email protected]

Tips to expedite routing: include a concise subject line such as “Billing Question,” “Feature Request,” or “Partnership Inquiry.”

Developer Submissions

Egeyo welcomes developer proposals for integrations, SDKs, and partner programs that enhance platform value. To support a swift and thorough review, please include the following in your submission:

• App or integration name and a succinct description
• Target platforms (iOS, Android, Web, etc.) and required permissions
• Developer contact details and company information
• Links to your product, repository, or live demo
• Pricing, monetization approach, and any revenue share details (if applicable)

Submit to: [email protected] with the subject line “Developer Submission — [Your App Name]”. You can expect an acknowledgment within 3–5 business days, followed by a formal review. Final decisions typically complete within a few weeks, depending on scope and compliance checks.

Response Times

Egeyo commits to transparent and reliable timelines. While exact durations may vary with volume, our typical expectations are:

• General Inquiries: Acknowledgment within 24–48 hours; substantive responses within 1–2 business days.
• Developer Submissions: Receipt acknowledged within 3–5 business days; formal review and decision within 2–4 weeks, depending on complexity and compliance checks.

Support hours: Monday–Friday, 9:00–17:00 UTC, excluding observed holidays. Messages received outside these hours are addressed on the next business day.